In the airport on my way to St. Louis, I reloaded my Starbucks "card" with $50.00. I paid for my "venti iced black tea shaken with three equals please" using the new balance. $50.00 usually lasts me 3 or 4 months. I didn't get another Starbucks until this past Saturday when Steph and I went to Knoxville. My balance showed zero, so I reloaded it again with $50.00. I checked my credit card account when I got home and discovered that I WAS charged the first $50.00. I checked my Starbucks account online, but couldn't figure out what happened to it. I contacted customer service and got this response:
Hello Barbara,
Thank you for contacting Starbucks.
On 8/16 there was only one reload of 50.00 on to account . Have sent your reload and purchase history for you to
review. 8/16 reload of 50.00, 8/16 purchase 6.77 balance 43.24 : 8/16 purchase 13.90 balance 29.34 : 8/16 purchase
10.40 balance 18.94 8/16 purchase 6.90 balance 12.04 : 8/16 purchase 12.04 balance 0.00 : reload on 8/22 for 50.00
: purchase of 15.68 balance 34.32 : Current balance on card is 34.32. If you wish to discuss this further please call
1-800-starbucks.
review. 8/16 reload of 50.00, 8/16 purchase 6.77 balance 43.24 : 8/16 purchase 13.90 balance 29.34 : 8/16 purchase
10.40 balance 18.94 8/16 purchase 6.90 balance 12.04 : 8/16 purchase 12.04 balance 0.00 : reload on 8/22 for 50.00
: purchase of 15.68 balance 34.32 : Current balance on card is 34.32. If you wish to discuss this further please call
1-800-starbucks.
If you ever have any questions or concerns in the future, please visit us at customerservice.starbucks.com.
Sincerely,
customer service
found that all of those charges were made from a Starbucks in California. I have no idea how
that happened, but the customer service agent was very nice. She is sending me a new card
and crediting me the original $50.00. I have no idea how something like that can happen! It's
amazing what crooks can do!
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I never knew that I would love my new toilets so much!
They are taller, so they meet you half way! That will definitely come in handy when I have my s
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I never knew that I would love my new toilets so much!
econd foot surgery in September!!
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However, I DID know this:
What things have you learned this week?
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However, I DID know this:
What things have you learned this week?
Well that's a new one on me. We always buy the kids Starbucks cards at Christmas. I'll have to warn them!
ReplyDeleteInteresting I've not had that happen to me so thank you for mentioning it. That last sign made me laugh :)
ReplyDeleteWhat a bummer about the Starbucks card, but glad they are replacing it for you.
ReplyDelete